Maria Gomez

OverdueCritical risk

Cedar Grove Homes, Unit 14B

Current Amount Due

$1,801

This account has 2 open charges that should be handled now.

Current lease charge

April rent

Current status

Overdue

Current amount due

$1,801

Due date

Apr 15, 2026

Preferred method

Bank transfer

Autopay

Autopay off

Risk

30+ days overdue

Follow-up Summary

There are 2 current dues that should be included in the next outreach.

Past Payments

Payment history

Cleared payments remain visible here with the received date, time, method, and audit reference.

March rent

Paid after reminder and fee waiver approval.

Paid

$1,675

Due

Mar 1, 2026, 2:00 PM

Received

Mar 4, 2026, 6:35 PM

Method

Bank transfer

Audit Ref

BANK-304113

February rent

Paid late at month-end under a temporary payment arrangement.

Paid

$1,675

Due

Feb 1, 2026, 2:00 PM

Received

Mar 1, 2026, 9:22 PM

Method

Bank transfer

Audit Ref

BANK-291004

Communication log

Payment follow-up history

Keep outreach, callbacks, and internal notes with the ledger so collections work has context.

SMSMaria Chen

30+ day overdue warning sent with total past-due balance.

May 6, 2026, 9:02 AM

CallGiovanni Russo

Voicemail left requesting same-day callback about delinquency.

May 6, 2026, 1:16 PM

Internal NoteGiovanni Russo

Escalate to payment plan review if no response by tomorrow morning.

May 6, 2026, 1:22 PM