Rating

4.9 / 5

Average field score from recent assignments.

On-time rate

98%

Share of jobs completed within the promised window.

Avg. response

35 min

Median time to first reply or dispatch confirmation.

Open assignments

Current repair orders tied to this vendor.

Summit Maintenance Group

PreferredGeneral Maintenance

Portfolio-wide maintenance vendor for locks, windows, and common-area work.

Primary contact

Jasmine Patel

(718) 555-0126

Dispatch email

jasmine@summitmaintenance.com

Coverage

All boroughs

24/7 Emergency

Assignment history

Recent work and performance

Repair orders, closeout status, and field scores stay visible from the vendor profile.

Front door lock sticking

Open

Oakmont Apartments, Unit B-12

Assigned Waiting for assignment

Bedroom window seal issue

Scheduled

Pine Terrace Flats, Unit A-3

Assigned Apr 18, 2026

Timeline

Audit-friendly events for assignments, invoices, and operational changes.

Emergency coverage confirmed

Team confirmed weekend and after-hours dispatch availability.

Today, 8:12 AM

Assigned to Pine Terrace window repair

Window seal visit scheduled for the next available turnover slot.

Apr 18, 2026